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The Hawk Shop wants to make your online shopping experience as easy as possible.

Holiday Shipping

Orders placed 48hrs before campus closure dates will be shipped before the closure.
Any orders 24hrs before closure and orders during a campus closure date will be shipped in order of receipt when the campus re-opens.
Orders placed Dec 20th 2023 will be shipped on the 21st, however any orders placed between Dec 21st 2023 and Jan 1st 2024 will not be processed until Jan 2nd 2024.

Order Pickup

Select your preferred pick-up location when checking out from our website. Pick-up locations may change throughout the year,
depending on expected store traffic. You will receive two emails after placing your online order: an order confirmation email followed
by an order status update email. Follow instructions in the second email to pick up your order.

Shipping Charges

Our current shipping rates are as follows:

  • Ontario: $10.00 flat rate
  • Quebec: $20.00 flat rate
  • Rest of Canada: $25.00 flat rate
  • United States: $28.00 flat rate
  • International: $95.00 flat rate*

*Rates for other countries may vary depending on weight, product or destination. If shipping rate varies, we will contact you and
confirm actual rates before billing and shipping.

Shipping Information

  • Shipped orders should arrive in 2-3 business days and are delivered by UPS.
  • A signature is required at the time of drop-off. If nobody is available, a notice will be left at your address with a pick-up location.
    The package must be picked up within 7 days, or it will be returned to the Hawk Shop.
  • Degree frames ship directly from our frame supplier in 10-15 business days.
  • Shipping is not available to on-campus Laurier Residences.
  • Orders going to R.R.#’s, P.O. boxes or outside of Ontario are delivered by Express Post and may take longer to arrive.

If you have questions regarding the shipping of your order, contact hawkshop@wlu.ca