COVID-19 Information


All physical campus retail locations remain closed

Customers can purchase textbooks, course materials, general merchandise, supplies and more online. We are here to offer our full support, just from a distance. 

 

The book list for Winter 2021 term is live 

Students can now access their custom book list and order books online at www.laurier.verbacompare.com. To avoid delays in delivery due to high volume, and to ensure course materials arrive before the start of fall term, students are encouraged to place orders as soon as possible.

The last day to return textbooks for Winter 2021 term is Friday, January 29th, 2021.

 Online Orders

Although our physical locations are closed, we are here and will continue to support your academic course material needs for Winter Term. Certain adjustments have been made to our services to ensure the safety of our customers and employees.

Updates to Order Pickup: Scheduled Order Pickup

In addition to standard shipping options, you can select Scheduled Pickup when checking out from your cart on our website. Scheduled pickup will be available starting on January 7th at 230 Regina St. North in Waterloo and Stedman Community Bookstore in Brantford. Please follow instructions in your "Order Status Update" email to schedule your pickup time.   

Fulfilling Your Order

  • Continue to provide safe courier delivery by UPS
  • To ensure the safety of our teams, several precautionary measures have been put in place
  • These precautionary measures unfortunately may mean delays in order processing time
  • You may experience delays when navigating our website and placing your order, as we are seeing an increased volume of customer traffic
  • Our customer service staff are working remotely and can be reached by email at orders@wlubookstore.com

Returns

We will accept returns at the scheduled pickup location in Waterloo (230 Regina St. N) and Stedman Community Bookstore in Brantford.

As all physical store locations remain closed. Please refer to our Returns & Exchanges Policy page for more information. 

 We'd like to acknowledge the dedication of our team members at the Bookstore. Our team continues to demonstrate their commitment and support to the Laurier community.

Textbook Rentals

The rental return deadline for Winter 2021 is Monday, May 3rd. When placing your order you agreed to the terms in the Winter 2021 rental agreement. If your rental book(s) is not returned by the deadline, you will be charged for the book + $25 late fee. You are responsible for returning the rental book to the bookstore by the deadline and any costs associated with this. Details about drop off locations will be provided when they become available in the Winter term. You will receive a bookmark with your rental book. Please fill out the information on the back of it and include it with your rental book when you return it.

  

Questions 

To contact the Laurier Bookstore with questions, please email us at  bookstore@wlu.ca  

 Additional Information

For more information, please visit the University's Coronavirus (COVID-19) Information page for daily updates as the school monitors the situation. 

 



 

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