COVID-19 Information

All physical campus retail locations remain closed

Customers can purchase textbooks, course materials, general merchandise, supplies and more online. We are here to offer our full support, just from a distance. 


The book list for Fall 2020 term is live 

Students can now access their custom book list and order books online at To avoid delays in delivery due to high volume, and to ensure course materials arrive before the start of fall term, students are encouraged to place orders as soon as possible.

 Online Orders

Although our physical locations are closed, we are here and will continue to support your academic course material needs for Fall Term. Certain adjustments have been made to our services to ensure the safety of our customers and employees.

In-Person Order Pickup

You can select in-person pickup when checking out from your cart on our website. In-person pickup locations are the web order window (outside the bookstore in the concourse) in Waterloo and Stedman Community Bookstore in Brantford. Please wait 2 hours after receiving your second confirmation email before coming to pick up your order. 

Building Access in Waterloo

One Cards are required to access any building on campus. For order pickups and returns, the web order window can be accessed via:

Arts E - 1E101E - Concourse Sliders

Arts E - 1E5.1 - Arts E Corridor to Solarium 

Fred Nichols Campus Centre - FN1-101 Concourse

Solarium - Walkway from University Ave Cross Walk

Peters Building - P110A-4 - Entrance Facing Alvin Woods

Peters Building - P100A-5 - Albert Street Entrance

Fulfilling Your Order

  • Continue to provide safe courier delivery by UPS
  • To ensure the safety of our teams, several precautionary measures have been put in place
  • These precautionary measures unfortunately may mean delays in order processing time
  • You may experience delays when navigating our website and placing your order, as we are seeing an increased volume of customer traffic
  • Our customer service staff are working remotely and can be reached by email at


We are accepting in-person returns at our web window in Waterloo (in the concourse outside the bookstore) and Stedman Community Bookstore in Brantford. Hours are the same as in-person pickup, M-F 10am to 4pm. 

As all physical store locations remain closed. Please refer to our Returns & Exchanges Policy page for more information. 

 We'd like to acknowledge the dedication of our team members at the Bookstore. Our team continues to demonstrate their commitment and support to the Laurier community.

Textbook Rentals

The rental return deadline for Fall 2020 is Tuesday, December 22nd. When placing your order you agreed to the terms in the Fall 2020 rental agreement. If your rental book(s) is not returned by the deadline, you will be charged for the book + $25 late fee. You are responsible for returning the rental book to the bookstore by the deadline and any costs associated with this. Details about drop off locations will be provided when they become available in the Fall term. You will receive a bookmark with your rental book. Please fill out the information on the back of it and include it with your rental book when you return it.



To contact the Laurier Bookstore with questions, please email us at 

 Additional Information

For more information, please visit the University's Coronavirus (COVID-19) Information page for daily updates as the school monitors the situation.